[FAQ]Do you provide installation / upgrade service?

APGvNext Sam
vNext Dev
  • Total Posts : 13207
  • Joined: 2001/05/23 00:00:00
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2013/02/19 03:01:49 (permalink)

Do you provide installation / upgrade service?

Yes, we provide professional installation and upgrade service for 107 USD.
We'll need the following information from you:
  • FTP access:
    • Host name or IP
    • Directory name (where the forum will be installed)
    • Username
    • Password
  • Database access:
    • Database IP & port (if not standard 1433)
    • Database name
    • Username (must be db_owner in order to install)
    • Password
  • Web Server requirements:
    • Make sure your servers meet the system requirements.
    • Make sure the forum directory is marked as Application

I can access your host control panel to set up your database and mark the forum folder as Application for you if you don't know how to. In this case, please include your host control panel login info.
Please send me the following host control panel login info:
  • Host Control Panel URL
  • Username
  • Password

If you cannot provide the above info somehow, the service charge will be different:

2 Units (107x2) if...

  • I have to contact your host on your behalf to get the required info
  • I have to use Remote Desktop to connect to your server

3 Units (107x3) or more if...

  • You need me to install 3rd party software to access your server
  • You're running the software on multiple web servers (load balancing) without automatic replication
  • Your server doesn't meet the system requirements (e.g. ASP.NET not installed) and you want me to configure the server for you
  • The total service charge depends on the tasks involved
Purchase installation service 

Please send me the above access info via Private Message using your account on the forum, after you've purchased the service.
This standard installation service also covers upgrading from the following versions:
  • 2.4.5 Unicode
  • 2.5.5 Unicode
  • 3.x
  • 4.x
For version 2 users with ANSI versions of the software (any version between 2.0 to 2.4.2SP3, 2.4.5 ANSI and 2.5.5 ANSI), you'll need to migrate your database or purchase additional data migration service.

post edited by APGvNext Sam - 2014/04/12 15:31:03
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