Customer Support

If you are less experienced with ASP.NET or SQL server, don't worry, because we are here to help!

Site Integration Package (SIP)
 For Current Software License Owners 
  • First, register your software by following the instruction here
  • Then, you can use our private support forum to ask questions.
  • Still having trouble installing the software?
    You can use our Professional Installation Service.
  • Billing Inquiry, Invoice, and Purchase Status:
  • Other Resources
    • Online Knowledge Base Articles
    • Included Installation Manual (readme.htm)- a detailed installation manual is included in the software package.
      It contains very important information so please use it when you encounter installation / configuration issues.
 Special Notice 
  • We currently offers unlimited e-mail support for Commercial License Owners
  • Minor version updates (e.g. from version 3.0 to version 3.5) is free
  • Major version upgrades (e.g. from version 2.x to version 3.x) will be subject to a small upgrade fee
  • We can only offer free updates and free support for users with unmodified software source code. Changes to Theme & Skin, Master Page header/footer, graphics, CSS, and Interface Languages do not fall in the category of Source Code Modification.
  • We cannot provide support services for things we do not have control over. For example, we cannot help you configure your IIS web server, FTP server, SQL server, or mail server. Such questions must be handled either by your hosting company directly or by the direct software vendor (e.g. Microsoft).
News Update
April 22, 2009 Version 3.4 Released!

Improved Memory Usage with 1/3 Reduction in memory footprint!

Full IE8 compatibility + cross browser compatibility improvements!

User Experience Improvements - Options & Preferences are now easier to locate in the User CP!


March 18, 2009 New Database Manager!

Feature updates to the Database Manager Bonus.

New: Save script to server + JQuery Integration.

Testimonials
ASP Playground provides excellent support of their software. The help files included are awesome. The forum is fast. It works into my page very well. Basically, it is a great place to start a web community. I've many forums and this is one of the better ones that you can purchase. Really like it! Great job guys.


Marc David, Discussbodybuilding.com

... and more


Featured Forums:

RCUniverse.com -
Largest RC related site on the planet (forum, marketplace, magazine and more)

MuscleTalk Forums -
Bodybuilding, Strength and Fitness discussion forum

Highlifter.com -
Leader in custom after-market ATV accessories.

MikePortnoy.com -
Home of the acclaimed drummer of Dream Theater, Mike Portnoy

Wissports.net -
Wisconsin Sports Network - the most popular high school sports site in Wisconsin

N4G.com -
Social game news site that covers the game industry 24 hours a day, 7 days a week

Roadfood.com -
Most memorable local eateries along the highways and back roads of America

HuntingBBS.Com -
Ultimate Hunting, Fishing, Shooting and Outdoors message board

Komen.org -
Breast cancer information and support site.

Crosswalk.com -
Active group of Christians with a desire to connect with others.

BreakBeat.co.uk -
Biggest & most up-to-date Drum&Bass site on the internet.

... and more

Award & Rating

ASP News & Information Source