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Release Notes :: Support Forums :: Online Demo
Customer Support If you are less experienced with ASP.NET or SQL server, don't worry, because we are here to help! Pre-sales Questions for Visitors Fequently Asked Questions and Answers Comprehensive Feature FAQ Purchase / License FAQ Technical / Support FAQ Pre-sales Q & A (you can post questions) System Requirements Contact Form Software Documents Full Installation Guide Admin Quick Start Guide User FAQ's Site Integration Package (SIP) SIP Readme Download (restricted to license holders only) For Current Software License Owners First, register your software by following the instruction here Then, you can use our private support forum to ask questions. Still having trouble installing the software? You can use our Professional Installation Service. Billing Inquiry, Invoice, and Purchase Status: Log on to our Customer Care Center. For all other billing inquiries, please use this contact form. Other Resources Online Knowledge Base Articles. Special Notice We currently offers unlimited e-mail support for Commercial License Owners Minor version updates (e.g. from version 3.0 to version 3.5) is free Major version upgrades (e.g. from version 2.x to version 3.x) will be subject to a small upgrade fee We can only offer free updates and free support for users with unmodified software source code. Changes to Theme & Skin, Master Page header/footer, graphics, CSS, and Interface Languages do not fall in the category of Source Code Modification. We cannot provide support services for things we do not have control over. For example, we cannot help you configure your IIS web server, FTP server, SQL server, or mail server. Such questions must be handled either by your hosting company directly or by the direct software vendor (e.g. Microsoft).	News Update May 30, 2010 Version 3.8 Released! Lots of SEO & usability enhancements in this release: We have now incorporate Canonical URLs into the message interface to help Search Engines consolidate page ranks! Also available: new WYSIWYG w/ mobile posting capability, streamlined message interface and more! Dec. 22, 2009 Version 3.6 Released! Lots of security & usability enhancements in this release: We have now incorporate Link and PM spam prevention in the code so that admins no longer have to manually spend time to track them down! Also available: new Gallery Interface, CDN support, optional Captcha, Topic Type filter and more! Oct. 28, 2009 New User FAQ's! This fully-illustrated User FAQ's is a compilation of all common questions your users may have using the software. This FAQ style guide covers many topics ranging from registration / login to reporting forum abuse to help smooth out the learning curve users may have. Download the User FAQ's! Testimonials ASP Playground provides excellent support of their software. The help files included are awesome. The forum is fast. It works into my page very well. Basically, it is a great place to start a web community. I've many forums and this is one of the better ones that you can purchase. Really like it! Great job guys. Marc David, Discussbodybuilding.com ... and more Featured Forums: RCUniverse.com - Largest RC related site on the planet (forum, marketplace, magazine and more) MuscleTalk Forums - Bodybuilding, Strength and Fitness discussion forum MikePortnoy.com - Home of the acclaimed drummer of Dream Theater, Mike Portnoy Wissports.net - Wisconsin Sports Network - the most popular high school sports site in Wisconsin N4G.com - Social game news site that covers the game industry 24 hours a day, 7 days a week EVGA.com - the #1 NVIDIA authorized partner in North America for its leading-edge graphics cards and motherboards. CakeWalk.com - the world’s leading developer of powerful and easy to use products for music creation and recording. Roadfood.com - Most memorable local eateries along the highways and back roads of America Komen.org - Breast cancer information and support site. Crosswalk.com - Active group of Christians with a desire to connect with others. BreakBeat.co.uk - Biggest & most up-to-date Drum&Bass site on the internet. ... and more
Purchase :: Support Forums :: Online Demo :: Affiliate Program

Release Notes :: Support Forums :: Online Demo

Customer Support

If you are less experienced with ASP.NET or SQL server, don't worry, because we are here to help!

Pre-sales Questions for Visitors

Software Documents

Site Integration Package (SIP)

SIP Readme
Download (restricted to license holders only)

For Current Software License Owners

First, register your software by following the instruction here
Then, you can use our private support forum to ask questions.
Still having trouble installing the software?
You can use our Professional Installation Service.
Billing Inquiry, Invoice, and Purchase Status:
- Log on to our Customer Care Center.
- For all other billing inquiries, please use this contact form.
Other Resources
- Online Knowledge Base Articles.

Special Notice

We currently offers unlimited e-mail support for Commercial License Owners
Minor version updates (e.g. from version 3.0 to version 3.5) is free
Major version upgrades (e.g. from version 2.x to version 3.x) will be subject to a small upgrade fee
We can only offer free updates and free support for users with unmodified software source code. Changes to Theme & Skin, Master Page header/footer, graphics, CSS, and Interface Languages do not fall in the category of Source Code Modification.
We cannot provide support services for things we do not have control over. For example, we cannot help you configure your IIS web server, FTP server, SQL server, or mail server. Such questions must be handled either by your hosting company directly or by the direct software vendor (e.g. Microsoft).

News Update

May 30, 2010 Version 3.8 Released!

Lots of SEO & usability enhancements in this release:

We have now incorporate Canonical URLs into the message interface to help Search Engines consolidate page ranks!

Also available: new WYSIWYG w/ mobile posting capability, streamlined message interface and more!

Dec. 22, 2009 Version 3.6 Released!

Lots of security & usability enhancements in this release:

We have now incorporate Link and PM spam prevention in the code so that admins no longer have to manually spend time to track them down!

Also available: new Gallery Interface, CDN support, optional Captcha, Topic Type filter and more!

Oct. 28, 2009 New User FAQ's!

This fully-illustrated User FAQ's is a compilation of all common questions your users may have using the software.

This FAQ style guide covers many topics ranging from registration / login to reporting forum abuse to help smooth out the learning curve users may have.

Download the User FAQ's!

Testimonials

ASP Playground provides excellent support of their software. The help files included are awesome. The forum is fast. It works into my page very well. Basically, it is a great place to start a web community. I've many forums and this is one of the better ones that you can purchase. Really like it! Great job guys.

Marc David, Discussbodybuilding.com

... and more

Featured Forums:

RCUniverse.com -
Largest RC related site on the planet (forum, marketplace, magazine and more)

MuscleTalk Forums -
Bodybuilding, Strength and Fitness discussion forum

MikePortnoy.com -
Home of the acclaimed drummer of Dream Theater, Mike Portnoy

Wissports.net -
Wisconsin Sports Network - the most popular high school sports site in Wisconsin

N4G.com -
Social game news site that covers the game industry 24 hours a day, 7 days a week

EVGA.com -
the #1 NVIDIA authorized partner in North America for its leading-edge graphics cards and motherboards.

CakeWalk.com -
the world’s leading developer of powerful and easy to use products for music creation and recording.

Roadfood.com -
Most memorable local eateries along the highways and back roads of America

Komen.org -
Breast cancer information and support site.

Crosswalk.com -
Active group of Christians with a desire to connect with others.

BreakBeat.co.uk -
Biggest & most up-to-date Drum&Bass site on the internet.

... and more

Purchase :: Support Forums :: Online Demo :: Affiliate Program