How do I obtain support from you? (Alibo)

Thu, 15 Aug 2002 02:32:10 GMT

Q: How do I obtain support from you?

To get support from us is easy. Simply drop us an e-mail or go to our private support forum to post questions. We provide the best support (see our home page for testimonials) you can find on the Internet. Please note that the license entitles you a 30-day, personalized e-mail support (from the date of purchase) from me with no extra charge.

We have set up three private forums just for you:

License holder support forum
Upgrade instruction forum
Tutorial forum (for every hot topic on forum usage / customization)

" I wish to strongly commend ASPPlayground, and in particular, Samuel Chou,
for his tremendous level of support these past few weeks since
ActiveHost.com recommended your product.

Not only was their product recommendation excellent, but the level of
service has been nothing short of outstanding. I ran into a few minor
problems during setup, which either Samuel quickly solved/resolved, or on
which he was able to point me in the direction to get it solved (such as
directory permissions or dba logins).

I am a software developer myself, so I know how critical good support is
and how uncommon it is to receive it. I will strongly recommend both this
person and company based on these initial experiences and only wish more
companies had the same ethic."

Ross Goldberg
Threshold Trading