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looking for these features
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04/25/2005 09:56:25 AM
I am looking for these features
nntp support
would like an ability to “harvest” cases for a knowledge base
very advanced reporting and metrics
easy to set up private forums
document repositories
FAQ that can be fed based on a forum post.
I was able to find 4 and 6. Do u offer the other features.
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FreddyD
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RE: looking for these features
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04/25/2005 10:03:59 AM
afaik, there is no nntp support for this forum.
What goes around, comes around..
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Samuel
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RE: looking for these features
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04/25/2005 10:29:35 AM
- nntp support
- would like an ability to “harvest” cases for a knowledge base
- very advanced reporting and metrics
- document repositories
- we do not have nntp support
- can you elaborate on this? The FAQ system actually does a good job as a knowledge base because
- we have a very powerful search engine
- advanced reporting on forum usage? Can you give me an example?
- the attachment feature can act as a document repository.
ASPPlayground.net Developer
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RE: looking for these features
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04/25/2005 11:23:01 AM
regarding the reports we are looking for the stats for the website. here are some examples we are looking for
Visits duration and last visits,
Authenticated users, and last authenticated visits,
Days of week and rush hours (pages, hits, KB for each hour and day of week),
Most viewed, entry and exit pages,
keyphrases and keywords used to find your site
Other personalized reports based on url, url parameters
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FreddyD
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RE: looking for these features
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04/25/2005 11:53:16 AM
that's what a Stats package or log analyzer for IIS should do. If you track such info using your SQL server, you will bring the server to its knees.
What goes around, comes around..
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Samuel
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RE: looking for these features
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04/25/2005 02:31:15 PM
We don't have have log analyzer capabilities built-in the software. You can find the functionality in a specialized IIS log analyzer software (webtrend, awstats, urchin, etc.) and use the forum software for community building.
ASPPlayground.net Developer
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