Search and My Profile edit questions...

Hi,

I have demo version v1.27.06. The Search function does *not* turn up anything. Any ideas?

I also received " error on saving the file to disk" message when I selected a .gif file to upload my picture under My Profile option. Any ideas?

Thanks!

ORIGINAL: Guest

Hi,

I have demo version v1.27.06. The Search function does *not* turn up anything. Any ideas?

I also received " error on saving the file to disk" message when I selected a .gif file to upload my picture under My Profile option. Any ideas?

Thanks!

Please be a bit more specifc about the search function, thanks.

The error of uploading files could be due to the following two reasons:

1) you don' t have write permission enabled
2) your system is not equipped with simple upload. try using the pure ASP upload method in control panel.

you can try reproducing the error here on our support forum. We have implemented several new enhancements in 1.30.05 and 1.35.08. So the problems you are experiencing should have been addressed in the updates.

On Search entry, I entered a word I know exists in one of forums and selected to search all forums option. The search couldn' t find it and returned no results.

On the file upload problem under My Profile, I don' t think it' s permission problem as I' m running on a local machine, and file upload works on a message thread. Where is the ASP Upload method in Control Panel?

Thanks

Hi

if it is an Asian character, please specify in your search panel. The search is implemented so that only a word with space before it can be found. if the word is written as " funky" with quote, then you need to use double-byte character searching method. Since the search is not of full-text type, we can' t differeciate a real word from matching characters.

e.g.

if you search " and" and use double-byte method, then " understanding" , " wonderland" , and " fandangle" will all turn out in the result. however, if you use single-byte method, non of the above will turn out.

Maybe we should rephrase our search panel to something like " exact matching" or " vague" instead of double byte or single byte, but you can change them in the language.asp file to whatever phrase you like.

Does the version you have right now have image dimension check? If so, then maybe your file dimension is too big. The upload method can be found in " Basic Configuration" under Admin panel and you can use " pureUPload" or " PGDUpload" .

thank you

it me again..

Your version does have the image dimension check for your upload. So try using a smaller image first and see if the result turns out Ok. Once you have the picture uploaded, it will be displayed below your name in messages

Well, the picture upload in My Profile is resolved! The image size was big, so I cropped it to the smaller size to fit, and it worked. Thanks!

However, I *still* have problem with the Search where it' s not returning any results! I used the default settings. Help!

Thanks.

Hi,

Can you register an account on our forum? I do offer personal support to our demo tester, so if you need further assistance, we can do so once you have an account.

Ok, to answer your question, please provide the following three piece of information to me:

1. Is the forum a private forum and you try to do a search as Guest?
   
2. if not, then do a check in js/noiseword.asp. There is a list of words that our search function filtered out (commonly referred as noise words in SQL server).
   
3. if not, then do the following:
   
   
   
   • open up searchpro.asp
     
   • uncomment line 274 and 275, and add a response.end immediately below line 275
     
   • Do a search again, and then attach the SQL language on our forum, so I can inspect in detail what has happened
     
   
   

thanks


_____________________________

Samuel Chou
Forum Administrator
ASPPlayground.NET Developer

Hi Sam,

I finally figured out my userid/password...it' s been awhile since I logged in as myself as it' s easier to get in as guest.

So, here it goes...
Answers to your questions:
1. I tried with both Guest and Admin IDs, and Search is not returning any results.
2. The word I used " MDAC" without quotes to search is *not* in the filtered list.
3. Here is the SQL I got:

SELECT top 50 messageID, searchstring, Subject, datecreated, p.login, f.forumTitle FROM pgd_Messages M INNER JOIN (SELECT login, mem FROM pgd_members) p ON M.mem = p.mem INNER JOIN (SELECT forumtitle, forumID FROM pgd_forums WHERE forumID in (1,2)) f ON M.forumID = f.forumID WHERE ( ( (Subject LIKE ' % MDAC%' ) OR (Body LIKE ' % MDAC%' ) ) ) ORDER BY f.forumID, dateCreated DESC;

Thanks.

I don' t really know what to say... It seems to me that your settings are all right.

What about this:

Post the exact message in our test forum and try searching again to see if anything comes out. I want to see your message too.

Your SQL code doesn' t have any error. And I tried searching " MDAC" , and the SQL code you wrote turned out in the search. My current version is 1.38.09, so there might have been changes here and there (we redo the search function in 1.35.08)

What is the exact message that comes out after you hit the search button?


_____________________________

Samuel Chou
Forum Administrator
ASPPlayground.NET Developer

ORIGINAL: flee

Hi Sam,

I finally figured out my userid/password...it' s been awhile since I logged in as myself as it' s easier to get in as guest.

So, here it goes...
Answers to your questions:
1. I tried with both Guest and Admin IDs, and Search is not returning any results.
2. The word I used " MDAC" without quotes to search is *not* in the filtered list.
3. Here is the SQL I got:

SELECT top 50 messageID, searchstring, Subject, datecreated, p.login, f.forumTitle FROM pgd_Messages M INNER JOIN (SELECT login, mem FROM pgd_members) p ON M.mem = p.mem INNER JOIN (SELECT forumtitle, forumID FROM pgd_forums WHERE forumID in (1,2)) f ON M.forumID = f.forumID WHERE ( ( (Subject LIKE ' % MDAC%' ) OR (Body LIKE ' % MDAC%' ) ) ) ORDER BY f.forumID, dateCreated DESC;

Thanks.

Hey Flee, if you don' t mind, post your URL so we can take a look too.

Hi,

In the Search Results page, I received the following messages:

Search for records that match any words in [ MDAC ] by author " Anyone"

--------------------------------------------------------------------------------
No record matches the search criteria.

Sorry FreddyD. My demo site is located within the corporate zone so called the intranet. Therefore, outside users can' t get to it.

I' d upgrade to the latest demo version you' d allow me.

ORIGINAL: flee

Sorry FreddyD. My demo site is located within the corporate zone so called the intranet. Therefore, outside users can' t get to it.

too bad....

I am setting up the forum at the moment, and I will post the URL once I have everything up and running.

Sam, I just tested the Search in the Test forum and it worked. However, the demo version I' ve got is the old one. If there' s a bug in my demo version, can I upgrade to the newer version?

Thanks!