Forum Themes:
Welcome !

 Paid but can't retrieve software

Author Message
Guest
Paid but can't retrieve software Fri. Apr 7, '06 8:22 PM (permalink)
0
I have a problem - I paid the cost of the software with my credit card, got the receipt from Shareit, and followed the instructions to register on these forums to be able to download.  However, I did not receive a confirmation email to complete my registration.  I went through the registration process a second time, using a different email address, and same thing - no email.  At this point, I am unable to register in the forum, unable to download the software, and out $297.  The two names I registered with were bableson and bablesonx, and I included the Shareit registration number in both.
 
Would it be possible to get one of the confirmation emails sent, so I can start using the software?
 
Thanks,
 
Bruce
 
#1
Samuel

  • Total Posts : 11041
  • Reward points : 101590
  • Joined: May 23 '01
  • Status: offline
RE: Paid but can't retrieve software Fri. Apr 7, '06 10:39 PM (permalink)
0
I am on it now. The email will be sent from noreply@aspplayground.net , so please make sure you unblock this address. I will send to the business@... account.
ASPPlayground.net Developer
 
#2
Guest
RE: Paid but can't retrieve software Mon. Apr 10, '06 12:04 PM (permalink)
0
Samuel,
It's the 10th, and I still haven't received anything.  I checked to make sure my spam filter wasn't deleting the message.  Please make sure you are sending to business@..
<message edited by Samuel on Mon. Apr 10, '06 7:34 PM>
 
#3
Samuel

  • Total Posts : 11041
  • Reward points : 101590
  • Joined: May 23 '01
  • Status: offline
RE: Paid but can't retrieve software Mon. Apr 10, '06 4:00 PM (permalink)
0
I did. In fact, I have a few people registered today who all passed the email confirmation stage. This is why I know my email function works on this server. Ok, I will send an email directly from my outlook and once you reply me, I will add you to the private user group so that you can download the software.
ASPPlayground.net Developer
 
#4
Samuel

  • Total Posts : 11041
  • Reward points : 101590
  • Joined: May 23 '01
  • Status: offline
RE: Paid but can't retrieve software Mon. Apr 10, '06 7:38 PM (permalink)
0
Hi,

I apologize for the delay. I just approved your account and added it to the private user group. The account I approved was bableson. This is the account that uses the business@ email address.

You can download the software here once you are logged in.

I am investigating this problem because it seems that my server is unable to find the DNS info for your domain, and thus all emails got returned with "Delivery Failure" error.

Again, I apologize for the delay. I will be sending you this message from my hotmail account and I will see if you can get it.
ASPPlayground.net Developer
 
#5
Online Bookmarks Sharing: Share/Bookmark

The admin has set up some restrictions to prevent link (URL) SPAM.
Details...
  Enter the code shown; Click image to refresh.
Post Message   Preview
Jump to:

Current active users

There are 0 members and 1 guests.

Icon Legend and Permission

  • New Messages
  • No New Messages
  • Hot Topic w/ New Messages
  • Hot Topic w/o New Messages
  • Locked w/ New Messages
  • Locked w/o New Messages
  • Read Message
  • Post New Thread
  • Reply to message
  • Post New Poll
  • Submit Vote
  • Post reward post
  • Delete my own posts
  • Delete my own threads
  • Rate post

© 2000-2009 ASPPlayground.NET Forum Version 3.8 beta.