Locked[FAQ]How do I register the software?

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APGvNext (Sam)
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How do I register the software?

Once you have purchased the software, you will need to activate it on an URL once to remove the Trial tag.

There are 2 steps involved:

  1. Obtain an Approved forum account , and then
  2. Activate the license manually once.

Common questions:

  1. I am having problem activating the license / having problem after activating the license?
  2. I want to set up a dev machine, how do I activate on a dev machine?
 
If you have lost the software package after purchase, you can download it again from our forum or from ShareIt if you also purchased the "extended download service" along with the software.
 

Obtain a Support Forum Account  

Getting an approved support account is easy, and please follow the steps below:
  1. Register an account if you haven't already done so.
  2. Once you are logged in with the account, go to your forum account profile
  3. Put your Order Reference Number (the shareIt order number; available from your order confirmation email) into the "ShareIt Ref.No." field, if you haven't done so at the time of registration. 
    • NOTE: Reference Number will always be hidden to others.
You will receive an email informing you about the approval in a short while.

Activate the License

Once you have received our email regarding account approval, you can then activate your software license. There is an extra step you need to do:
  1. Make sure in your AdminCP -> Site-wide options (Basic Configuration) -> Site Parameters, you have the Forum URL field set exactly as what you put in your support forum profile (see pt.2 in the above section).
    • Don't forget the "http://" in front and "/" at the end of the URL.
  2. Open your web.config file, and locate:
    <add key="OrderRefNumber" value="" />
    Put your Order Reference Number in the value attribute above (same as in your forum profile), and then
  3. Go to the Software Activation section in your Admin Control Panel (you must be logged in as the default admin, member ID = 0), and follow the instruction on the page. Use Option 1. It is very simple and straightforward.
post edited by Samuel -
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