If you run into any error during the setup process, you can check out the error log folder
~/upfiles/logs/ In this folder, you should see files with such name
2008.07.18-500.xml . Open them using either IE or Wordpad, and you should be able to see the
<Details> of the error(s).
Report these errors to our support forum and I will help you with it.
Alternatively, you can also attach the file with your report. DO NOT COPY PASTE the content of the xml file into the editor, as this will become very hard to read.
Q: After following the instructions i came to the step calling the url forumdir/setup. I get the following error:
"Http-Error 500.19 Module DynamicCompressionModule this configuration can't be used because it is blocked." A: The reason for this is in the web.config file provided with the forum software. There is the tag:
<urlCompression doStaticCompression="true" doDynamicCompression="true"/>
So, the software comes with a "gzip/deflate compression" enabled setting.
However, in some server configurations this particular setting is set
NOT to allow making changes on this attribute at the Application level configuration file.
You have to allow this by edit the
applicationHost.config file locatedunder
\windows\system32\inetsrv\config. Open the file with a text editor andsearch for:
<section name="urlCompression" overrideModeDefault="Deny" />
change "Deny" to "Allow" and you can proceed.
Q: When I try to create my database using the virtual directory (ie. http
://mysite
.com/forum/setup/), clicking the next button on Step1 of set up does not do anything. It doesn't even write to the log file. My log folder path and permission are correct because I when I go to the forum home page, it writes to the log file.
When I create the forum as a stand-alone site (http://myforum
.com/), it seems to go through the set up just fine. Am I not setting something correctly in the web.config?
A: Make sure your site root web.config file (not the web.config file for the forum) does not turn off the "
Viewstate" feature. The software requires
Viewstate to be available.
<message edited by Samuel on 08/08/2008 06:23:31 PM>